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Jissan Cherian

Jissan Cherian

Jissan Cherian CEO & Founder DVERSFY™ Jissan Cherian’s career journey has been all about his technical expertise with a passion for business and leadership. As the CEO and Founder of DVERSFY™, his path has been shaped by two decades of experience, starting with his early days at Microsoft. Fresh out of the University of Texas with a degree in Management Information Systems, Cherian joined Microsoft as a Technologist in Redmond, Washington. His primary role was to build and maintain the internal SAP-ERP system, a critical component that supported both Microsoft’s internal corporate IT tools and its external supply chain and ordering infrastructure. From Tech Innovator to Business Visionary: The Journey of Jissan Cherian In a team filled with senior programmers and server administrators who had decades of SAP experience, Cherian quickly recognized the importance of finding his niche. He leveraged his strengths in communication, project management, and cross-group collaboration to bring a fresh perspective to the team. This approach positioned him as someone who not only understood the technical skills required but also connected them to the larger enterprise and business context. His contributions soon led him to take the lead in Microsoft’s first Disaster Recovery/Business Continuity initiative, where he successfully project managed cross-functional teams to ensure the company’s preparedness for real disasters. His efforts not only enhanced the company’s disaster recovery processes but also gave him the opportunity to present Microsoft’s best practices at industry stages like the SAP Sapphire & ASUG conference. Despite thriving in his technical role, Cherian felt a pull towards understanding broader business contexts. This desire led him to reach out to an early mentor at Deloitte Consulting, where he transitioned into the Technology Business Integration and Optimization practice as a Senior Consultant. Here, he applied his technical and interpersonal skillsets to help build and optimize business models across various industries, including retail, banking, and consumer goods, in both U.S. and international markets. These experiences solidified his interest in the business side of operations, prompting him to consider a shift from being a technical expert to becoming a general manager. In 2009, amid the Great Recession, Cherian made the bold decision to leave the workforce and pursue an MBA at Carnegie Mellon University in Pittsburgh, PA. This two-year program in Marketing, Strategy, and International Management significantly altered his career trajectory. It helped him reposition his technical, analytical, and interpersonal skills as a point of differentiation in the marketing field. His studies also offered him opportunities to explore international markets, studying in Germany, Qatar, and China, which deepened his understanding of cultural nuances in global business. This period also saw the formation of his personal Board of Directors—four high-caliber classmates who are now leaders in various sectors, alongside his long-time girlfriend, who became his wife and a constant source of strength. In 2011, Cherian’s pursuit of purpose and passion led him to join GlaxoSmithKline Consumer Healthcare (now Haleon). Over the next 13 years, he gained extensive hands-on experience in Marketing, Business Development, Sales, and Leadership roles across Vietnam, Central & Eastern Europe, and the USA. His final role before retiring from corporate life in 2024 was as the Senior Director of the U.S. Digestive Health portfolio, a billion-dollar business under his leadership. In addition to his professional achievements, Cherian also served on both the U.S. and Global DE&I Executive Leadership Councils for Haleon, fulfilling his commitment to fostering diversity, equity, and inclusion. Fostering Growth and Empowerment: Inspirational Leadership Approach Jissan’s leadership philosophy is rooted in the belief that the development of his team members should be prioritized as highly as business results. He emphasizes the importance of setting the expectation that people should grow faster than the business. This commitment begins with the leader taking the role of a catalyst and model for team development, signaling that every individual’s growth is as crucial as achieving financial goals. To establish this foundation, Jissan introduced Personal Branding as the cornerstone of team development. He initiated this process by guiding his team, including cross-functional partners, through self-discovery exercises and external strength assessments. Instead of focusing on their weaknesses, the team committed to enhancing their natural strengths. By mapping out these strengths, Jissan helped create a collective team identity that aligned with the larger corporate structure. This approach not only fostered individual growth but also built a strong sense of organizational awareness and confidence within the team. The effectiveness of this strategy was evident in an Employee Engagement survey, which reported a perfect score of 100% on the question, “I trust my manager.” Jissan has achieved a significant milestone by being recognized as one of LinkedIn’s Top Personal Branding Voices. This acknowledgment not only highlights his influence but also cements his credibility in the field of personal branding. In a platform filled with professionals and thought leaders, earning this distinction is a noteworthy accomplishment that showcases his ability to engage and inspire his audience. Building on this foundation of trust, Jissan then empowered his team by pushing decision-making authority down through the organization. This approach allowed his team members to take ownership of their work and move quickly without the need for micromanagement. By granting them this autonomy, Jissan cultivated a sense of personal accountability among his team, leading to brand activations that resonated with consumers and met business objectives. With decision-making rights distributed, Jissan nurtured a culture of bold and calculated risk-taking. He positioned himself as an advisor, guiding his team through new and innovative ideas while providing the safety net of support from upper management. This approach required careful management of senior stakeholders to secure the necessary resources and budget for these initiatives. By doing so, Jissan gave his team the confidence to explore and deliver bold ideas they had not attempted before. Finally, Jissan ensured that credit and recognition were embedded in the team culture. He made it a point to shift the spotlight onto the individuals responsible for the team’s successes, both in cross-functional meetings and broader organizational settings. This practice not only motivated his

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CIO Event

Big CIO Show & Awards 2025

MEDIA INVITATION We are excited to cordially invite you/representatives of your organization to cover the 14th Edition of Big CIO Show & Awards 2025, one of India’s most prestigious technology leadership events. 📅 Date: 20 March 2025📍 Venue: The Ritz-Carlton, Bangalore Join an exclusive gathering of 500+ CIOs, CTOs, CDOs, and decision-makers from across industries, as they discuss and explore the most critical topics shaping the tech landscape today. Confirmed Speakers Include Confirmed Highlights: Keynote Sessions: Hear from top technology leaders and visionaries. Panel Discussions: Dive deep into conversations on AI, cybersecurity, digital transformation, and more. Exhibition Booths: Explore groundbreaking innovations from leading tech companies. Awards Ceremony: Witness the celebration of the Top 50 Leaders and Top 50 Innovators who are driving change across industries. What’s in it for you? ✔️ Exclusive access to keynote sessions and panel discussions.✔️ Meet and network with India’s most influential CIOs and tech leaders.✔️ Opportunity to cover the latest trends, innovations, and success stories shaping technology.✔️ Capture insights from live demonstrations of cutting-edge technologies. Please find the materials required for the event: WEBSITE | BROCHURE | AGENDA We look forward to seeing you at the Big CIO Show & Awards 2025 and collaborating to share the latest in technology leadership.

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Mr. Dileep Kumar Rai

Mr. Dileep Kumar Rai

Mr. Dileep Kumar Rai Oracle Fusion | SCM | Solution Architect | Project Management | Pre-Sales | Product Management | MBA An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Mr. Dileep Kumar Rai Mr. Dileep Kumar Rai for being awarded “Global Excellence in Supply Chain Innovation – AI – Enhanced Cloud-Driven Solutions”(USA) Published on :- 12 Feb 2025 Awarded by Bizox Media Network as a Global Technology Leaders Awards 2025  Business Overview and Achievements My name is Dileep Kumar Rai, and I am a seasoned technology leader with over 12 years of experience delivering transformative digital solutions in supply chain management (SCM), enterprise resource planning (ERP), and information technology (IT). I have had the privilege of working with industry leaders, including an Aircraft Manufacturer, Mayo Clinic, Oracle, and a Publishing company, where I successfully drove multimillion-dollar cost savings, enhanced operational efficiency, and achieved process optimizations through the implementation of advanced Oracle Cloud ERP and AI-driven technologies. Throughout my career, I have spearheaded numerous high-impact projects recognized across industries for their innovative and measurable outcomes. My key achievements include optimizing a $5 billion inventory for an Aircraft Manufacturer, achieving $5 million in cost reductions for a Publishing company, and ensuring uninterrupted, scalable healthcare operations at Mayo Clinic through seamless system integration. ________________________________________ Brief About the Outset of My Career I began my career at Tata Consultancy Services (TCS) as an SCM Functional Analyst after completing my bachelor’s in computer science and engineering. Through extensive technical training in Oracle ERP systems, I gained expertise in business process optimization and enterprise applications. Over time, I transitioned into strategic leadership roles at global organizations like an Aircraft Manufacturer, Oracle, and a Big 4 consultancy, where I led critical projects that optimized operations and enabled digital transformation. ________________________________________ Three Personal Qualities That Contributed to My Success Adaptability: In an ever-changing technological landscape, my ability to quickly adapt to new tools, methodologies, and challenges has driven sustained success. Strategic Problem-Solving: I adopt a solutions-driven approach by analyzing problems at their core and devising innovative strategies tailored to each project’s unique requirements. Leadership and Team Collaboration: Building high-performing, cross-functional teams and promoting a culture of collaboration have been essential to achieving shared success and delivering results. ________________________________________ Aims and Ideals That Guide Me I am guided by a commitment to continuous improvement, ethical innovation, and delivering lasting value. I believe in using technology responsibly to drive efficiency, foster sustainability, and improve society. Transparency, empathy, and respect for diverse ideas form the core of my leadership philosophy. ________________________________________ Primary Offerings of My Company In my role at the Publishing company, I lead key digital transformation initiatives, focusing on modernizing their IT infrastructure through Oracle Cloud ERP solutions. Our primary offerings include: Comprehensive ERP and SCM implementations tailored to business needs Predictive analytics for demand forecasting and supply chain optimization End-to-end process automation and system integration using Oracle SaaS solutions Training and development programs for internal teams to build in-house expertise These initiatives drive efficiency, cost-effectiveness, and scalable business operations. ________________________________________ Toughest Obstacles I Have Faced One of the most significant challenges I encountered was leading the Oracle ERP implementation at Book publishing company, where the system experienced severe bottlenecks during its initial go-live phase. With thousands of transactions getting stuck, I collaborated closely with key stakeholders to identify root causes, redesign workflows, and optimize configurations for scalability. Another challenge was transitioning legacy systems at the Publishing company to Oracle Cloud, requiring detailed change management and comprehensive team training to ensure operational stability and user adoption. ________________________________________ Notable Recognitions and Accreditations Oracle Pacesetter Award: For delivering innovative ERP solutions and resolving complex system challenges. Aircraft Manufacturer’s Pride Award: Recognized for reducing operational costs by $1 million through predictive inventory management. Publishing Company’s Leadership Recognition: Honored for leading the ERP transformation project, achieving $5 million in cost savings. IEEE Speaker Invitation: Invited to share insights on AI-driven digital transformation and supply chain optimization. ________________________________________ My Personal Mantra “Learn, innovate, and lead with integrity.” I believe that continuous improvement, fueled by innovation and guided by ethical leadership, is essential for long-term success. ________________________________________ Who Inspires Me the Most I draw inspiration from visionary leaders like Satya Nadella and Elon Musk, who exemplify innovation, resilience, and transformative leadership. Their ability to challenge the status quo and drive meaningful change resonates with my own professional aspirations. ________________________________________ Future Endeavors and Where I See Myself In the future, I aim to lead global digital transformation initiatives with a focus on AI, predictive analytics, and cloud-based solutions that solve complex business challenges. I envision myself in a senior executive role, collaborating with key industry stakeholders to develop innovative strategies that deliver sustainable growth. Additionally, I plan to expand my involvement in mentoring young professionals and contributing to professional communities such as IEEE and ASCM. ________________________________________ Advice for Aspiring Leaders Embrace Lifelong Learning: Stay curious and continuously seek knowledge, as innovation comes from understanding emerging trends. Develop Resilience: Success involves overcoming obstacles. Embrace challenges as opportunities to learn and grow. Foster Collaboration: Strong leadership requires teamwork. Value diverse perspectives and foster an environment of mutual respect. Stay Solution-Oriented: Focus on problem-solving and delivering outcomes that create long-term value. By adopting these principles, aspiring leaders can navigate complexities, seize opportunities, and achieve sustained success in their careers. Mr. Dileep Kumar Rai: https://www.linkedin.com/in/dileep-rai-scm-cloud/

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Mr. Ajay Narayan

Mr. Ajay Narayan

Mr. Ajay Narayan Oracle Cloud Certified | Oracle Cloud Architect | Project Manager | Technology Leader | Innovation Team Lead | Digital Transformation An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Mr. Ajay Narayan Mr. Ajay Narayan for being awarded “Technology Innovative Leader of The Year – Information Technology“ Published on :- 10 Feb 2025 Awarded by Bizox Media Network as a Global Technology Leaders Awards 2025  Kindly brief us about the outset of your career. Early Career: My career in technology began with a strong passion for problem-solving and innovation. After completing my degree/education in electronics & communications, engineering], I started my professional journey at Tata Consultancy Services as Software Engineer, where I gained hands-on experience in oracle on-premise software development, reporting analysis, etc. In those early years, I developed a deep understanding of the tech landscape, particularly in oracle development, reporting and custom solutions for solving business challenges, which sparked my interest in leading digital transformations. Growth and Leadership: As I progressed in my career, I took on increasingly complex projects that allowed me to grow both technically and strategically. In my role at Hitachi Vantara, I led teams that were focused on developing innovative products/services that had a direct impact on business growth, customer experience, etc on various Customers in Oracle Cloud landscape. My ability to bridge the gap between technology and business strategy helped me quickly rise into leadership positions. Breakthrough Moment: A pivotal moment in my career came when I was tasked with major transformation and building a market solution in procurement space for enabling Engineering, Procurement & Construction client to adopt Oracle cloud technology. This project allowed me to demonstrate my ability to guide large-scale initiatives and lead teams through complex challenges while fostering a culture of innovation and collaboration and ability to implement a industry solution as a unique product/accelerator. Current Role and Vision: Today, as Sr Manager of IT, I continue to focus on leveraging technology to drive both business and social value. I am passionate about empowering teams to think outside the box, creating environments that encourage learning and growth, and constantly staying ahead of technological advancements that can shape the future. As a successful leader, which three personal qualities do you believe contributed most to your success? As a successful leader, here are three personal qualities that often contribute significantly to success: Visionary Thinking: Having a clear vision is essential in navigating the constantly evolving tech landscape. The ability to foresee industry trends, anticipate challenges, and strategize long-term goals has allowed me to stay ahead of the curve. This quality helped me identify opportunities early on, whether in emerging technologies or new business models, and to lead my team toward achieving transformative results. Resilience and Adaptability: The tech industry is dynamic, and challenges are inevitable. My ability to remain resilient in the face of setbacks—whether it was a failed project or an unexpected market shift—has been key to maintaining momentum. Coupled with adaptability, this resilience has allowed me to pivot when necessary, learn from mistakes, and continue moving forward with renewed determination. Empathy and People-Centric Leadership: Building and nurturing strong, collaborative teams is the foundation of successful leadership. Empathy allows me to connect with team members, understand their challenges, and create an environment where they feel valued and motivated. By empowering others and fostering a culture of trust, I’ve been able to inspire the best out of my team and lead through influence, not just authority. These qualities have not only shaped my leadership style but also helped create a work environment where innovation thrives and results follow. What are the aims and ideals that guide you as an individual and a professional? As an individual and a professional, I am guided by several core aims and ideals that shape both my approach to leadership and my personal values: Continuous Learning and Growth: I firmly believe that personal and professional growth is a lifelong journey. Embracing curiosity, staying open to new ideas, and challenging myself to grow have been central to my success. In the fast-paced world of technology, it’s essential to stay informed and adaptable, not just as a leader, but as someone who is always evolving. Empathy and Integrity: Leading with empathy is crucial to building strong, effective teams. Understanding others’ perspectives, challenges, and motivations helps me make better decisions and fosters a culture of trust and respect. Integrity is equally important—honesty, transparency, and ethical decision-making guide all my actions, ensuring I lead with authenticity and a sense of responsibility. Innovation with Purpose: I aim to not just innovate for the sake of novelty, but to create technology that has a meaningful impact. Whether through solving real-world problems or enhancing the way we live and work, the purpose behind innovation is what drives me. I strive to inspire my team to think creatively and to find solutions that have both business and societal value. Empowering Others: One of my key ideals is empowering those around me. I believe leadership is about helping others reach their full potential. Whether it’s through mentorship, providing opportunities, or encouraging bold ideas, I aim to create an environment where individuals feel supported and motivated to excel, knowing their contributions make a difference. Sustainability and Responsibility: In an ever-evolving tech world, I am guided by the belief that progress must be sustainable. This means not only focusing on business outcomes but also considering the long-term societal and environmental impact of technological advancements. I strive to champion solutions that align with a responsible and ethical future, ensuring that innovation benefits everyone. These ideals guide me both in my day-to-day actions and in my long-term vision, as I aim to be a leader who makes a positive difference, both in the technology field and in the lives of the people I work with. What are the primary offerings of your company? Equinix is a global leader in data center and interconnection services. Its primary offerings include: Data Centers (Colocation Services): Equinix provides secure, high-performance data

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Mr. Munikrishnaiah Sundararamaiah

Mr. Munikrishnaiah Sundararamaiah

Mr. Munikrishnaiah Sundararamaiah Cloud Data Engineering and Data Analytics – Machine Learning – Certified Databricks, Snowflake, Azure Fabric & Solution Data Architect An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Mr. Munikrishnaiah Sundararamaiah Mr. Munikrishnaiah Sundararamaiah for being awarded “Global Technology Leaders Awards – Technical Data Architect” Published on :- 10 Feb 2025 Awarded by Bizox Media Network as a Global Technology Leaders Awards 2025  Kindly brief us about the outset of your career. Outset of Your Career: My career began in 2007 at IBM India as a Software Engineer, where I focused on optimizing data extraction processes and streamlining ETL workflows. Over the years, I advanced through various roles, including Technical Manager at HCL America and Technical Data Architect at Apexon, before taking on the Senior Technical Architect role at HCL Tech. As a successful leader, which three personal qualities do you believe contributed most to your success? Three Personal Qualities Contributing to Success: Leadership: Leading data-driven initiatives and guiding teams to successful project completions. Innovation: Constantly adopting new technologies like cloud platforms and machine learning models to solve business challenges. Commitment to Excellence: Always striving for operational excellence and data integrity in every project. What are the aims and ideals that guide you as an individual and a professional? Aims and Ideals: My professional goals are centered around continuous learning and leveraging data-driven insights for business growth. I aim to empower organizations with scalable data solutions while maintaining a strong focus on data quality, governance, and compliance. What are the primary offerings of your company? Primary Offerings of Your Company: As a Senior Technical Architect, I lead the design and delivery of scalable data solutions that enhance business intelligence, ensure data integrity, and optimize processes. My work spans across industries, focusing on regulatory and compliance reporting, as well as cloud migrations. What have been the toughest obstacles you’ve faced in your career? Toughest Obstacles Faced: Some of the toughest challenges have been driving cloud migration projects and ensuring seamless transitions from legacy systems to cloud environments while maintaining data integrity and governance standards. Mention some of the notable recognitions and accreditations received by your organization and yourself. Notable Recognitions and Accreditations: I’ve been honored with the TITAN Business Award for Technical Professional of the Year in 2024, several recognitions for my contributions at HCL, and I have been an active judge for prestigious awards like the Globee and Fortress Cybersecurity Awards. I am also a Senior Member of IEEE. Do you have a mantra that you live by? Mantra I Live By: “Innovate, Lead, and Deliver Excellence.” This mantra keeps me focused on continuous improvement and striving for excellence in every project. Who in your life inspires you the most? Inspirations: I am inspired by leaders who combine technical acumen with strong ethical values. My mentors, along with industry thought leaders, motivate me to push boundaries and drive impactful change. What would be your future endeavors, and where do you see yourself in the near future? Future Endeavors: I aim to further expand my expertise in AI/ML and continue contributing to the data engineering field by developing innovative solutions. I see myself taking on even greater leadership roles, driving digital transformation for organizations globally. Your journey has been inspiring, and it sets a great example for aspiring leaders. What advice do you have for them? ·  Advice for Aspiring Leaders: Focus on continuous learning, adaptability, and building strong relationships within your team. Leadership is about empowering others and staying committed to delivering value. Mr. Munikrishnaiah Sundararamaiah: http://www.linkedin.com/in/munikrishnas

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Mr. Sevinthi Kali Sankar Nagarajan

Mr. Sevinthi Kali Sankar Nagarajan

Mr. Sevinthi Kali Sankar Nagarajan Senior AI/ML Engineer An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Mr. Sevinthi Kali Sankar Nagarajan Mr. Sevinthi Kali Sankar Nagarajan for being awarded “Digital Transformation & Innovation Leader of The Year – Information Technology” Published on :- 10 Feb 2025 Awarded by Bizox Media Network as a Global Technology Leaders Awards 2025  Sevinthi Kali Sankar Nagarajan is an experienced Senior Data Architect and Machine Learning Engineer with over 20 years of expertise in industries including automotive, telecom, investment, and retail banking. With a strong academic foundation, comprising a bachelor’s degree in mathematics and a master’s degree in computer applications, he excels in designing secure, scalable, and optimized data platforms and AI/ML models. Sevinthi has implemented various AI/ML models in banking, focusing on credit card risk assessment, real estate forecasting, fraud detection, and regulatory compliance. He actively contributes to academic and technical communities through publications, conference reviews, and mentoring aspiring professionals. His leadership, technical expertise, and commitment to innovation establish him as a distinguished specialist in data engineering and artificial intelligence. Mr. Sevinthi Kali Sankar Nagarajan: https://www.linkedin.com/in/sevinthi-kali-sankar-nagarajan-4a489a21

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Mr. Sourav Sethia

Mr. Sourav Sethia

Mr. Sourav Sethia Business Intelligence | Data Engineering | Artificial Intelligence | IEEE Senior Member An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Mr. Sourav Sethia Mr. Sourav Sethia for being awarded “Business Intelligence & Data Analytics Leader of The Year – Information Technology“  Published on :- 10 Feb 2025 Awarded by Bizox Media Network as a Global Technology Leaders Awards 2025  Kindly brief us about the outset of your career. The outset of my professional journey began with Tata Consultancy Services (TCS), where I served as an Analyst from October 2013 to March 2016. This role was instrumental in building a strong foundation in Quality Analysis, data analytics, business intelligence, and process automation. At TCS, I had the privilege of working with global companies such as Allianz Life and Shoppers Drug Mart, contributing to high-impact projects that enhanced my analytical thinking, technical expertise, and collaborative skills. The diverse range of assignments I handled at TCS helped me develop a deep understanding of data-driven problem-solving and prepared me to take on more complex roles in the future. Eager to gain a holistic understanding of business operations, I transitioned to working with start-ups, where I could be involved in the end-to-end processes of an IT Product. One of the most notable experiences was at Netomi, where I was exposed to Machine Learning and Artificial Intelligence. I played a key role in developing high-accuracy chatbot solutions for various Fortune 500 clients. Additionally, I gained hands-on experience in sentiment analysis using machine learning algorithms and NLP techniques, which further solidified my expertise in AI-driven solutions. During my time at Netomi, I collaborated closely with cross-functional teams, including product managers, developers, and client stakeholders, to ensure the successful delivery of innovative solutions. This exposure gave me a comprehensive understanding of startup dynamics and sharpened my ability to adapt to rapidly changing business needs. In pursuit of further technical and managerial growth, I earned a Master’s degree in Business Analytics and Project Management (BAPM) from the University of Connecticut School of Business, graduating with a GPA of 3.8/4.0. This program deepened my knowledge in predictive modelling, digital analytics, and project risk management, enhancing my ability to lead and execute data-driven projects. The rigorous curriculum, combined with practical assignments, equipped me with advanced analytical and leadership skills that I continue to leverage in my professional roles. After graduating, I joined Cisco in early 2021 as a Business Data Analyst, where my primary objective was to gather and analyse data from multiple sources while delivering actionable insights through Tableau and Power BI. A significant contribution during my tenure was the development of an ETL process using SQL and SSIS to manage telemetry data, which drastically reduced analysis time and improved operational efficiency. I also created Tableau dashboards for product management teams, offering a comprehensive view of security product adoption. This role helped me further refine my expertise in data visualization, ETL processes, stakeholder collaboration, and business communication. Additionally, I took the initiative to automate several reporting workflows, which saved considerable time and enhanced the accuracy of deliverables. Following my tenure at Cisco, I was fortunate to join my dream company, Amazon, where I currently serve as a Business Intelligence Engineer II in the Last Mile Delivery space. My role at Amazon has provided me with the opportunity to work on high-impact projects at a global scale, directly influencing global operational performance and end customers. The fast-paced environment at Amazon has allowed me to sharpen my ability to manage large datasets, develop scalable solutions, and deliver actionable insights that drive business outcomes. At Amazon, I spearheaded the implementation of Service Level Standards (SLS) for delivery partners globally, which has significantly improved supply chain operations and reduced delivery costs. Additionally, I played a key role in developing fraud detection and mitigation systems that utilize advanced SQL queries and AWS technologies. I also led the design and deployment of an end-to-end ETL pipeline using AWS Glue and Lambda to monitor delivery partner performance and key service metrics. This initiative improved customer satisfaction significantly and optimized service quality by ensuring consistent monitoring and enforcement of performance standards. I also worked in the payments marketing analytics role where I collaborated with the global payments team to drive significant cost-saving initiatives. By leveraging advanced data analytics, I identified high-cost payment channels across different regions and partnered with global payment providers to negotiate more favourable rates. I worked closely with cross-functional teams to implement efficient payment routing strategies, ensuring lower processing costs without compromising transaction success rates. Additionally, I analysed global customer payment behaviour and developed targeted campaigns that encouraged the adoption of cost-effective payment methods. My insights directly contributed to reducing transaction fees and optimizing payment acceptance rates. I also played a critical role in enhancing fraud detection mechanisms across multiple markets, minimizing the financial impact of chargebacks and fraud. Moreover, I actively collaborate with cross-functional teams, including Directors, Data Scientists, Program Managers, and Operations Leaders, to provide real-time analytics solutions and drive strategic decision-making. My role extends beyond technical contributions, as I consistently engage with senior leadership to present data-driven insights that influence key business decisions and enhance last-mile delivery operations. I also mentor junior team members, fostering a culture of continuous learning and knowledge sharing within the team. Currently, to further enhance my managerial capabilities and advance my professional career, I am pursuing an Executive MBA, with a focus on strategic leadership, financial management, and operations. This program is equipping me with advanced business acumen and decision-making skills, which are directly relevant to my role in driving large-scale initiatives and collaborating with senior leadership at Amazon. The blend of theoretical knowledge and practical case studies has broadened my perspective on handling complex business challenges and leading cross-functional teams effectively. Alongside my professional journey, I am also actively dedicated to social work. As part of my involvement with My Home India, I have successfully assisted numerous students and professionals in navigating challenges related to finding colleges, accommodations, jobs,

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