
Mr. Ajay Narayan
An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Mr. Ajay Narayan
Mr. Ajay Narayan for being awarded “Technology Innovative Leader of The Year – Information Technology“
Awarded by Bizox Media Network as a Global Technology Leaders Awards 2025
- Kindly brief us about the outset of your career.
Early Career:
My career in technology began with a strong passion for problem-solving and innovation. After completing my degree/education in electronics & communications, engineering], I started my professional journey at Tata Consultancy Services as Software Engineer, where I gained hands-on experience in oracle on-premise software development, reporting analysis, etc. In those early years, I developed a deep understanding of the tech landscape, particularly in oracle development, reporting and custom solutions for solving business challenges, which sparked my interest in leading digital transformations.
Growth and Leadership:
As I progressed in my career, I took on increasingly complex projects that allowed me to grow both technically and strategically. In my role at Hitachi Vantara, I led teams that were focused on developing innovative products/services that had a direct impact on business growth, customer experience, etc on various Customers in Oracle Cloud landscape. My ability to bridge the gap between technology and business strategy helped me quickly rise into leadership positions.
Breakthrough Moment:
A pivotal moment in my career came when I was tasked with major transformation and building a market solution in procurement space for enabling Engineering, Procurement & Construction client to adopt Oracle cloud technology. This project allowed me to demonstrate my ability to guide large-scale initiatives and lead teams through complex challenges while fostering a culture of innovation and collaboration and ability to implement a industry solution as a unique product/accelerator.
Current Role and Vision:
Today, as Sr Manager of IT, I continue to focus on leveraging technology to drive both business and social value. I am passionate about empowering teams to think outside the box, creating environments that encourage learning and growth, and constantly staying ahead of technological advancements that can shape the future.
- As a successful leader, which three personal qualities do you believe contributed most to your success?
As a successful leader, here are three personal qualities that often contribute significantly to success:
- Visionary Thinking: Having a clear vision is essential in navigating the constantly evolving tech landscape. The ability to foresee industry trends, anticipate challenges, and strategize long-term goals has allowed me to stay ahead of the curve. This quality helped me identify opportunities early on, whether in emerging technologies or new business models, and to lead my team toward achieving transformative results.
- Resilience and Adaptability: The tech industry is dynamic, and challenges are inevitable. My ability to remain resilient in the face of setbacks—whether it was a failed project or an unexpected market shift—has been key to maintaining momentum. Coupled with adaptability, this resilience has allowed me to pivot when necessary, learn from mistakes, and continue moving forward with renewed determination.
- Empathy and People-Centric Leadership: Building and nurturing strong, collaborative teams is the foundation of successful leadership. Empathy allows me to connect with team members, understand their challenges, and create an environment where they feel valued and motivated. By empowering others and fostering a culture of trust, I’ve been able to inspire the best out of my team and lead through influence, not just authority.
These qualities have not only shaped my leadership style but also helped create a work environment where innovation thrives and results follow.
- What are the aims and ideals that guide you as an individual and a professional?
As an individual and a professional, I am guided by several core aims and ideals that shape both my approach to leadership and my personal values:
- Continuous Learning and Growth: I firmly believe that personal and professional growth is a lifelong journey. Embracing curiosity, staying open to new ideas, and challenging myself to grow have been central to my success. In the fast-paced world of technology, it’s essential to stay informed and adaptable, not just as a leader, but as someone who is always evolving.
- Empathy and Integrity: Leading with empathy is crucial to building strong, effective teams. Understanding others’ perspectives, challenges, and motivations helps me make better decisions and fosters a culture of trust and respect. Integrity is equally important—honesty, transparency, and ethical decision-making guide all my actions, ensuring I lead with authenticity and a sense of responsibility.
- Innovation with Purpose: I aim to not just innovate for the sake of novelty, but to create technology that has a meaningful impact. Whether through solving real-world problems or enhancing the way we live and work, the purpose behind innovation is what drives me. I strive to inspire my team to think creatively and to find solutions that have both business and societal value.
- Empowering Others: One of my key ideals is empowering those around me. I believe leadership is about helping others reach their full potential. Whether it’s through mentorship, providing opportunities, or encouraging bold ideas, I aim to create an environment where individuals feel supported and motivated to excel, knowing their contributions make a difference.
- Sustainability and Responsibility: In an ever-evolving tech world, I am guided by the belief that progress must be sustainable. This means not only focusing on business outcomes but also considering the long-term societal and environmental impact of technological advancements. I strive to champion solutions that align with a responsible and ethical future, ensuring that innovation benefits everyone.
These ideals guide me both in my day-to-day actions and in my long-term vision, as I aim to be a leader who makes a positive difference, both in the technology field and in the lives of the people I work with.
- What are the primary offerings of your company?
Equinix is a global leader in data center and interconnection services. Its primary offerings include:
- Data Centers (Colocation Services): Equinix provides secure, high-performance data centers where businesses can store their IT infrastructure and critical data. These data centers are designed to support a variety of industries with highly reliable and scalable colocation options.
- Interconnection Services: Equinix offers robust interconnection services that enable businesses to connect directly to partners, customers, networks, and cloud providers within its data centers. These interconnections can take various forms, such as cross-connects, direct cloud access, and interconnection hubs, allowing for lower-latency, more secure data exchanges.
- Cloud Services and Hybrid Cloud Solutions: Equinix enables businesses to deploy hybrid cloud solutions by providing direct access to leading cloud providers like AWS, Microsoft Azure, and Google Cloud. Its cloud exchange allows for seamless integration between on-premises infrastructure and cloud services, optimizing performance and flexibility.
- Digital Ecosystem and Marketplace: Equinix’s Digital Exchange (IBX) offers a marketplace where businesses can exchange data and connect with thousands of partners, including financial institutions, service providers, content providers, and other enterprises. This digital ecosystem allows businesses to create their own custom, optimized network environments.
- Edge Computing: With the rise of IoT and latency-sensitive applications, Equinix offers edge computing services to bring computational power closer to end-users, enabling faster processing and response times. By deploying infrastructure at the edge of the network, Equinix ensures low-latency and high-performance for real-time applications.
- Managed Services and Support: Equinix also provides managed services, including network management, monitoring, and security solutions, helping organizations optimize their infrastructure and maintain operational efficiency.
These offerings support businesses across various sectors by providing secure, scalable, and interconnected infrastructure solutions to help them scale globally, increase performance, and optimize cost.
- What have been the toughest obstacles you’ve faced in your career?
Throughout my career, I’ve encountered several obstacles that tested both my professional and personal resilience. Here are a few of the toughest challenges:
- Navigating Rapid Technological Changes: The technology landscape evolves quickly, and staying ahead of the curve while managing ongoing projects and teams can be overwhelming. Early on, I had to constantly learn new tools, platforms, and paradigms, sometimes in very short periods. The challenge wasn’t just mastering these technologies, but also ensuring the team was aligned and that our strategy adapted accordingly. Staying agile while maintaining a clear vision was key to overcoming this.
- Balancing Innovation with Operational Stability: As a leader, I’ve had to balance pushing for innovation with ensuring business continuity. Introducing new technology or driving digital transformation initiatives often requires significant change management, and not everyone in the organization is ready for or open to that change. The challenge was finding ways to push forward with new ideas while maintaining the trust and efficiency of existing operations, ensuring that both innovation and stability could coexist.
- Managing High-Pressure Situations: In high-stakes projects, especially when scaling solutions for large enterprises or launching critical products, there are intense pressures to deliver on time and within budget. At times, tight deadlines, shifting client expectations, and resource constraints have meant making tough decisions—whether about prioritization, timelines, or compromises. Navigating these moments with composure and ensuring the team remained motivated was one of the toughest aspects.
- Leading Through Uncertainty and Change: Every career has its unexpected twists—whether it’s company restructures, economic downturns, or global events like the COVID-19 pandemic. Leading through these times of uncertainty, while keeping the morale high, aligning the team, and ensuring that long-term goals remain intact, was especially difficult. These situations require not only strategic thinking but also strong emotional intelligence to guide teams through times of stress and change.
- Overcoming Imposter Syndrome: As I advanced in my career, I often found myself in situations where I questioned whether I was truly qualified for the responsibilities I was given. Especially when surrounded by incredibly talented professionals, overcoming imposter syndrome was a mental and emotional hurdle. With time, I learned to trust my abilities, reflect on my accomplishments, and understand that growth comes with challenges—and that it’s okay not to have all the answers immediately.
Each of these obstacles shaped who I am as a leader, teaching me invaluable lessons in resilience, adaptability, and empathy. Through these challenges, I’ve learned to approach problems strategically, maintain a focus on long-term goals, and lead with confidence even in uncertain times.
- Mention some of the notable recognitions and accreditations received by your organization and yourself.
Some of the notable recognitions and accreditations received by both my organization and myself include:
Organizational Recognitions and Accreditations:
- Industry Leadership Awards:
- Our organization has been recognized multiple times with leadership awards in the technology sector for innovation, digital transformation, and business growth. This includes prestigious honors such as the Tech Innovation Leader Award and the Digital Transformation Excellence Award.
- Sustainability and Environmental Accreditations:
- Our organization has also been recognized for our efforts in sustainability, receiving LEED (Leadership in Energy and Environmental Design) certification for our environmentally-friendly data centers and Carbon Neutral status for reducing our carbon footprint.
- Customer Excellence Awards:
- We’ve received accolades for providing outstanding customer service and support, including Customer Excellence Awards from leading global partners and industry bodies.
Personal Recognitions and Accreditations:
- Technology Leader of the Year:
- Innovation and Entrepreneurial Awards:
- Industry Fellowship and Board Memberships:
- Leadership and Diversity Recognition:
- Academic Honors:
These recognitions are a reflection not only of the work that we do as an organization but also of the collaborative efforts and leadership that have guided us toward success.
- Do you have a mantra that you live by?
Yes, I do. One of the mantras I live by is:
“Innovate with purpose, lead with empathy, and learn continuously.”
- Innovate with purpose: Innovation is the key to progress, but it must be grounded in purpose. I always strive to create solutions that not only push the boundaries of technology but also have a meaningful impact, whether it’s solving a problem, enhancing lives, or contributing to the greater good.
- Lead with empathy: Great leadership is about understanding the people you work with. By listening, supporting, and empowering my team, I can create an environment where everyone feels valued and motivated to do their best work.
- Learn continuously: The tech industry is always evolving, and I believe that no matter how much we know, there’s always room to grow. Embracing lifelong learning—whether through formal education, learning from peers, or gaining insights from new experiences—keeps me grounded and adaptable.
This mantra reflects my approach to both personal growth and leadership, and it helps guide my decisions and actions every day.
- Who in your life inspires you the most?
The person who inspires me the most is my mentor. They have had a profound impact on both my personal and professional journey.
What inspires me most about them is their ability to balance vision with empathy. They possess an incredible clarity of purpose, always looking ahead to how technology can shape the future, but they never lose sight of the importance of relationships and human connection.
They’ve taught me that success is not just about achieving goals but also about empowering others along the way. Whether it’s through their leadership style, their integrity, or the way they foster innovation, they’ve shown me that true leadership is about inspiring others to rise to their potential.
Their resilience in the face of challenges and their ability to turn setbacks into opportunities for growth has also been a powerful lesson for me. They’ve always made it clear that no challenge is insurmountable as long as we approach it with the right mindset and a willingness to learn.
Their impact on my life is immeasurable, and their guidance continues to shape the way I approach both my work and the people I work with.
- What would be your future endeavors, and where do you see yourself in the near future?
Looking ahead, my focus is on continuing to drive meaningful innovation while empowering others. As technology evolves rapidly, I see myself playing a key role in shaping its future through three key endeavors:
- Championing Digital Transformation at Scale: I am deeply committed to helping organizations adopt and scale emerging technologies, especially in areas like artificial intelligence, machine learning, and cloud computing. My goal is to be a catalyst for large-scale digital transformation projects that not only optimize business operations but also create new opportunities for growth, innovation, and customer experience.
- Fostering Diversity and Inclusion in Tech: A significant part of my future endeavors is continuing to champion diversity and inclusion within the tech industry. I see myself working to create environments where individuals from all backgrounds have the opportunity to contribute and grow. This involves mentoring underrepresented groups, advocating for inclusive hiring practices, and building communities where diverse perspectives are valued.
- Thought Leadership and Mentorship: Over the years, I’ve gained valuable experience and insights, and I’m eager to share that knowledge through thought leadership, public speaking, and mentorship. In the near future, I envision myself taking on more advisory and mentorship roles, helping to shape the next generation of leaders in tech, and contributing to the larger discourse on technology’s role in solving global challenges.
Where I see myself in the near future:
In the near future, I see myself in a role where I am not only continuing to lead at a high level but also contributing to larger, global conversations about the responsible use of technology. Whether through new ventures, collaborations with fellow innovators, or leadership in global tech initiatives, I want to be part of the movement that drives positive change through technology.
Ultimately, I aspire to leave a lasting legacy that blends technological advancement with human progress, ensuring that the future of tech serves to enhance lives, drive sustainable growth, and foster inclusivity.
- Your journey has been inspiring, and it sets a great example for aspiring leaders. What advice do you have for them?
Thank you for the kind words! It’s been an incredible journey, and if I were to offer advice to aspiring leaders, it would be centered around a few key principles that have shaped my path:
- Embrace Lifelong Learning: The world is changing faster than ever, especially in technology. The most successful leaders are those who are constantly evolving—whether through formal education, self-driven exploration, or learning from those around them. Never stop being curious, and always be willing to adapt. This mindset will help you stay relevant and ahead of the curve.
- Lead with Purpose, Not Power: Leadership is not about titles or authority—it’s about inspiring others toward a common vision. People want to follow leaders who are driven by a purpose greater than themselves. Find something that truly excites you and use that passion to motivate and guide your team. When your purpose is clear, others will be naturally drawn to it and work with you toward that goal.
- Cultivate Resilience and Stay Grounded: Every career will face setbacks, challenges, and moments of doubt. What differentiates successful leaders is their ability to remain resilient in the face of adversity. Embrace failure as a learning opportunity, and always stay grounded, knowing that the path to success is rarely linear. The key is to keep pushing forward, learn from your mistakes, and not let temporary setbacks define you.
- Empathy is Your Superpower: Empathy is one of the most important tools in a leader’s toolkit. Being able to understand, connect with, and support your team is essential. Listen to people, understand their challenges, and give them the resources they need to succeed. Great leaders don’t just lead with authority—they lead with heart and make others feel valued and understood.
- Be a Mentor and Build Others Up: As you grow in your career, take time to mentor others. Leadership is not just about your own success, but about helping others achieve theirs. By lifting others up, you not only build a stronger team but also contribute to creating an ecosystem of collaboration and growth. The impact of mentorship can last far beyond your own career.
- Stay True to Your Values: Integrity is everything. In any leadership role, you’ll be faced with difficult decisions, and how you navigate them will define you. Stay true to your values, and don’t compromise on what’s important to you, even when it’s hard. Your reputation and trustworthiness are your greatest assets.
Finally, remember that leadership isn’t about having all the answers—it’s about creating an environment where others can thrive, innovate, and achieve success together. So, be patient, be open to learning, and always keep growing. The journey is just as important as the destination!
Mr. Ajay Narayan: https://www.linkedin.com/in/ajay-narayan/