Mr. Upendra Kanuru
Mr. Upendra Kanuru Doctoral Candidate, Cloud Tech, FinOps, DevSecOps, SRE, FLMI, ACS, AAPA, ALMI, AHM, SAFe, Six Sigma Green Belt An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Mr. Upendra Kanuru Mr. Upendra Kanuru for being awarded “International DevSecOps Leader of The Year – Information Technology (USA)“ Published on :- 30th May 2025 Awarded by Bizox Media Network as a Global Technology Leaders Awards 2025 Questionnaire for Exclusive Interview: Kindly brief us about the outset of your career. My career trajectory commenced in August 2011 at Tata Consultancy Services (TCS), where I systematically advanced through roles as a Developer, Senior Developer, and ultimately, a Module Lead. My foundational contributions at TCS involved the meticulous analysis of existing systems, the development of innovative components, and the optimization of processes to enhance efficiency and ensure quality. A significant early undertaking included the development and ongoing maintenance of a sophisticated mainframe policy administration system, critical to insurance operations. This pivotal experience cultivated my deep technical proficiency across mainframes, databases, and quality assurance methodologies. These formative roles were instrumental in honing my capabilities to comprehend complex systems and engineer robust solutions, thereby establishing the crucial technical bedrock for my subsequent specialization in cloud technologies and DevSecOps. As a successful leader, which three personal qualities do you believe contributed most to your success? When reflecting on the personal qualities most instrumental to my success, three stand out prominently: Adaptability: The technology landscape is in perpetual evolution, particularly within the dynamic realms of cloud and DevSecOps. My career trajectory, spanning from foundational mainframe systems to cutting-edge cloud architectures, has consistently demanded a profound willingness to embrace novel tools, methodologies, and challenges. This inherent flexibility has been critical in successfully navigating complex public cloud transformation projects and seamlessly transitioning across diverse technological stacks. Proactive Learning: This quality works hand-in-hand with adaptability. I am consistently driven to acquire new knowledge and skills, not merely in response to immediate needs, but by actively anticipating industry shifts and future demands. This commitment is clearly evidenced by my continuous pursuit of advanced certifications in areas such as FinOps, SRE, and AI, complemented by my ongoing doctoral studies specializing in Cybersecurity. This dedication ensures I remain at the forefront of innovation, consistently equipped to deliver optimal solutions. Collaboration and Communication: Effective leadership in a globalized, technology-driven environment necessitates exceptional collaboration and communication. My experience working with diverse teams across multiple countries—including India, Mexico, and the US —and my direct engagement with client directors, executives, and vice presidents, have significantly honed my ability to articulate complex technical concepts with clarity. This proficiency has been pivotal in fostering a cohesive “One Team One Vision” environment, crucial for successful project execution and stakeholder alignment. What are the aims and ideals that guide you as an individual and a professional? As an individual and a professional, I am fundamentally guided by two core aims: unwavering commitment to continuous improvement and an absolute focus on strategic value creation. My personal philosophy champions relentless self-betterment; this compels me to consistently learn, adapt, and refine my proficiencies, ensuring I contribute optimally to every challenge. My demonstrated track record, particularly in optimizing complex business processes through Lean and Six Sigma methodologies, directly reflects this dedication to operational excellence and enhanced efficiency. Central to my professional ethos is the ideal of value creation. My overarching objective is to serve within agile leadership capacities, spearheading growth and transformation initiatives that precisely align with, and ultimately advance, organizational vision. This commitment translates into a tangible focus on delivering measurable business impact, whether achieved through boosting operational efficiency by 40% via strategic cloud migrations or through judiciously optimizing cloud spending by fostering a comprehensive FinOps culture. What are the primary offerings of your company? The primary offerings to which I contribute, based on my current and recent professional engagements, predominantly revolve around Cloud DevSecOps, Site Reliability Engineering (SRE), and comprehensive IT transformation initiatives within the highly regulated insurance and financial services sectors. At USAA, my recent focus has been on architecting and implementing robust DevOps pipelines and establishing advanced observability for the Adobe Experience Manager (AEM) Content Management System on AWS Cloud. This foundational work enables omnichannel content delivery for a diverse portfolio of financial products. Key responsibilities included configuring stringent security controls for AEM components, developing automated lifecycle processes for critical infrastructure refresh, and ensuring high availability and disaster recovery across disparate AWS regions. During my tenure at DISH Network, specifically supporting Sling TV, I specialized in critical SRE activities for their expansive video streaming platform. This encompassed establishing comprehensive observability for numerous technical components, automating cloud infrastructure deployments on AWS, and actively cultivating an SRE culture among development teams by defining clear Service Level Indicators (SLI), Objectives (SLO), and Agreements (SLA). My responsibilities also extended to performance testing, proactive incident management, and participating in the essential on-call rotation for production incidents. Earlier at Tata Consultancy Services, my contributions were centered on large-scale cloud migration projects for the ALIP (Accenture Life and Annuities Insurance Platform), including hosting ALIP software on AWS Elastic Kubernetes Service (EKS) and facilitating the migration of extensive datasets from on-premises to cloud-native databases. Furthermore, I was instrumental in enabling broader cloud DevOps practices, modernizing health acquisition workflows, and onboarding brokered health products. Collectively, my efforts consistently revolve around building, securing, optimizing, and managing resilient, cloud-native solutions tailored for the demanding requirements of large enterprises in regulated industries. What have been the toughest obstacles you’ve faced in your career? The most formidable obstacle throughout my career has consistently been navigating the intricate cultural and operational shifts inherent in large-scale digital transformations within traditional enterprise environments. The transition of clients from deeply entrenched, often mainframe-dependent systems to agile, cloud-native infrastructures transcends mere technical complexity; it represents a profound organizational and cultural undertaking. Overcoming inherent resistance to change, cultivating a collaborative DevOps and FinOps culture, and uniting diverse global teams (from India, Mexico, and the US) towards a unified vision and new operational paradigms has proven exceptionally demanding. Furthermore, ensuring seamless business continuity