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Simone Puorto

Simone Puorto – Top Innovative Leader Renowned for Excellence in 2025

  Simone Puorto: Founder Of Travel Singularity, Rebyū, Elegia AI “Hospitality was my laboratory, but philosophy was always my lens. I didn’t choose this path—it chose me when I tried to outsmart it.” The hospitality sector, a vibrant mix of human touch and operational efficiency, is deeply transformed by AI and Web3 technologies. AI takes over subtle activities such as reviewing replies and deciphering cultural and emotional nuances to improve guest experiences while reducing reputational damage. Web3 brings decentralised paradigms, with tokenized loyalty schemes and DAO-governed destinations, liberating hotels from centralized platforms. The metaverse leads the way in immersive events, revolutionizing engagement. As agentic AI and generative search upend conventional models, the industry faces a philosophical dilemma: maintaining a genuine human presence in a simulation world, where people’s time is a luxury differentiator. Simone Puorto, a techno-philosopher with more than 25 years of experience in hospitality, is the visionary entrepreneur behind Travel Singularity, Rebyū, and Elegia AI. A prolific author and MBA lecturer, he bridges technology and ethics and travels through ventures like Polybius, the first hospitality metaverse event. Championing transhumanism and ethical AI, Puorto’s work redefines human-machine convergence. From automating hotel reviews to exploring existential questions, he navigates the liminal space where hospitality meets philosophy, advocating for a future where technology amplifies compassion. The Unlikely Journey of the Accidental Hotelier Turned Techno-Philosopher: Night Receptionist to AI and Hospitality Innovator Simone Puorto’s path into hospitality was never in the plan. In the late 1990s, while a philosophy-crazed Italian student, he became a night receptionist to pay his way through school. The plan was straightforward: an unobtrusive job leaving headspace open for reading Nietzsche and Heidegger. But the disorganized, analogue universe of Italian hotels operating on ad hoc spreadsheets asked more. At 20, Puorto created a crude property management system (PMS) to organize operations, unwittingly igniting a career that would last more than two decades. “I did not choose hospitality,” he explains. “It chose me when I attempted to outwit it.” By age 25, he was managing 30 people in MICE (Meetings, Incentives, Conferences, and Exhibitions). At 30, he co-founded Dharma Hotels in Rome, a boutique chain named after the TV series Lost, because he loved metaphysical storytelling. However, Puorto’s greatest strength was not operations, but pattern spotting, recognizing relationships others did not. This led him to venture into technology’s role not only in business but society and human identity. “Hospitality was my laboratory,” he thinks back. “But philosophy was always my lens.” His transition from hotelier to techno-philosopher was not a turn but a progression. Attracted to the nexus of humans and machines, Puorto started posing existential questions: What does it mean to be human when machines can outperform us? How do we maintain authenticity in an imitative world? These queries now inform his enterprises, Travel Singularity, Rebyū, and Elegia AI, and his campaigning for transhumanism and ethical AI. Rebyū: Bridging Language, Operational Risk, and the Philosophy of Empathy in the Age of AI-Driven Hospitality  Puorto’s AI platform, Rebyū, is the realization of his philosophy that technology need not be solely a tool to automate tasks, but can enhance human interaction instead. Originally developed to make responses to hotel reviews more efficient, Rebyū does more than create generic gracious responses; it unpacks emotional undertones, cultural undertones, and linguistic intentions. “Language is delicate,” Puorto says. “One word can sink a hotel’s reputation or lift it.” Taking a cue from Korean Air’s 1990s safety debacle, where deadly miscommunication resulted from linguistic hierarchies, Puorto wanted to build a platform that eliminates confusion and promotes empathy between cultures. Rebyū employs AI to give a response that is not just correct but emotionally intelligent, recognizing the nuance of human communication. The platform directly addresses a significant structural challenge in the hospitality industry: the operational risk tied to reputation. With online reviews being a crucial currency, AI’s ability to understand, interpret, and respond with emotional intelligence transforms the way businesses engage with customers. Puorto is quick to clarify that Rebyū isn’t meant to replace humans; rather, it empowers them. “It’s about emancipating human beings to spend time on the things machines cannot do on being present,” he maintains. In hospitality, where the human touch is everything, Rebyū enables companies to grow without compromising the human presence that characterizes the business. Inspired by Ludwig Wittgenstein’s theory of language creating reality, Rebyū reflects philosophical accuracy, not only for the sake of productivity but also to preserve the humanity of hospitality, even while it changes with automation. This blend of philosophy and technology helps ensure that, while the industry embraces new technologies, the essential values of empathy and connection remain at the centre of the guest experience. Polybius, Web3, and the Emergence of a Post-Search Future: Redefining Hospitality and Digital Ecosystems in the Decentralized Age  In 2023, Puorto made history with Polybius, the world’s first hospitality event held entirely in the metaverse. Frustrated by endless panels theorizing virtual futures, he partnered with Hospitality Net to create a 24-hour immersive experiment in spatial computing. Described as “Burning Man meets ITB in VR,” the event was a radical shift from speculation to execution. “I wanted to stop talking about the metaverse and start building in it,” he says. For Puorto, Web3 isn’t a gimmick, it’s a transformative blueprint. He envisions a decentralized hospitality ecosystem where tokenized loyalty programs, dynamic NFTs, and DAO-governed destinations redefine how travel is experienced and owned. “Web3 flips the Web2 model,” he explains. “Hotels won’t lease visibility from Booking.com or pay Google to reach their guests. They’ll own their data, their relationships.” As a consultant to global tech firms like BWG Strategy and RobosizeME, Puorto sees how quickly AI is reshaping this digital terrain. He predicts that generative search will dismantle SEO and usher in a “post-search” era where AI delivers answers through conversation, not links. Click-based advertising will collapse, replaced by CPM models and AdBots that render traditional agencies obsolete. He imagines websites transforming into “do engines,” optimized for both bots and humans, powered by

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Zelis New Facility

Zelis Expands its Global Capability Center in Hyderabad to Advance Innovation and Scale Operations

Zelis Expands its Global Capability Center in Hyderabad to Advance Innovation and Scale Operations Hyderabad, India – April 23, 2025 – Zelis, a leading provider of healthcare technology solutions, opened a new 100,000-square-foot office space, expanding its Global Capability Center (GCC) in Hyderabad, India. The state-of-the-art facility marks a significant step in Zelis’ global expansion strategy, aimed at accelerating innovation, enhancing operational resilience, and delivering market-leading solutions to help modernize the healthcare financial experience for all. Two years after establishing operations in Hyderabad, Zelis’ second facility is strategically designed to support engineering, product development, data services, and platform operations. It will accommodate over 900 associates, creating a strong foundation for technology innovation and end-to-end service delivery for clients. Strategic Growth Backed by Long-Term Investment The new Hyderabad center enhances Zelis’ ability to operate as a 24×7 global enterprise, enabling the company to scale delivery of its capabilities-from building better networks and engaging members to optimizing claims management, sending seamless payments and orchestrating communications. It also enables faster response times, greater process consistency, and enterprise-wide service reliability. The expansion aligns with the company’s broader strategy to leverage global talent and, create scalable delivery capabilities. By establishing deeper operations in India, Zelis is reducing time-to-market for new solutions, strengthening compliance posture, and unlocking greater value for all stakeholders-payers, providers to the millions of healthcare consumers it ultimately serves. Brian Gladden, Chief Financial Officer at Zelis, commented on the significance of this investment: “Our expansion in India is a purposeful investment in strategic scale and operational agility. The facility reflects our confidence in India’s ability to help us deliver faster, smarter, and more cost-effective solutions for clients. The operational maturity we’re building here will help us meet rising demand while advancing efficiencies across the board. It’s about future-proofing our business through strong global capabilities.” With workforce in the United States and India, Zelis is committed to building distributed, high-performing teams that align closely with business priorities while enabling flexible, resilient service models. Innovation-Led Delivery and Future-Ready Capabilities As the healthcare industry evolves, Zelis continues to place innovation at the forefront of its operating model. The new Hyderabad center is equipped to support advanced workstreams in Al, GenAl, process automation, cloud platforms, and data science- capabilities critical to modernizing the healthcare financial system. Venugopal Reddy Kandimalla, EVP and President, Zelis India: “The facility represents more than growth-it’s a commitment to building future-ready solutions that address the complexities of healthcare’s financial system. Our teams in India are deeply embedded in global product development and are shaping intelligent systems powered by Al and automation. We’re not only executing at scale but also innovating at speed.” He added that the center is structured to foster collaboration and continuous learning, positioning India as a vital hub for enterprise transformation. India-based teams now lead critical programs across engineering, platform modernization, data accuracy, and customer experience enablement. Building a Culture of Excellence and Collaboration Designed with a people-first philosophy, the new office environment reflects Zelis’ commitment to collaboration, agility, and associate wellbeing. From flexible workspaces to dedicated innovation zones, the facility fosters a culture where cross- functional teams can ideate, build, and deliver with speed and purpose. Over the past year, the organization has launched associate-led councils, leadership development programs, and internal engagement platforms to drive alignment and inclusivity. These initiatives have been instrumental in Zelis India earning a Great Place to Work® certification within its first year of operation. The new center will amplify these efforts, providing space and structure to foster culture, drive performance, and promote knowledge exchange with U.S.-based teams. About Zelis Zelis is a healthcare technology company committed to modernizing the healthcare financial experience. Through a connected platform that bridges payers, providers, and healthcare consumers, Zelis reduces costs, increases accuracy, and enhances transparency across the financial ecosystem. The company serves over 750 health plans and more than 750,000 providers, impacting nearly 100 million Americans annually. Headquartered in the United States, Zelis has expanded its global presence with operations across India, delivering solutions that power the business of healthcare.

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Rubina Chadha

Rubina Chadha – Mindful Leadership Icon of the Year, 2025

  Rubina: Top Mindful Leadership Icon of the Year 2025  Leading a Movement of Calm, Clarity, and Creative Renewal In an age marked by constant connectivity, rising anxiety, and a relentless pace of productivity, the leaders who are making the most enduring impact are not just the loudest or the fastest—they are the most present. Among them, Rubina stands out as a rare force of calm and clarity, inspiring a new wave of human-centered leadership rooted in mindfulness, breathwork, and creative expression. Recognized by CIO Today as the Top Mindful Leadership Icon of the Year 2025, Rubina is reshaping how professionals, educators, and families relate to stress, creativity, and inner regulation. As a trauma-informed educator, certified mindfulness guide, and CEO/founder of Inner Design, Rubina’s work bridges ancient practices with modern science to support nervous system health, emotional balance, and aligned leadership. Her programs empower people to release performance-based pressure, access their creative flow, and return to the clarity of who they are beneath stress, perfectionism, and over-identification with roles. A Personal Journey That Sparked a Global Vision Rubina’s mission didn’t begin in a strategy meeting or trend report—it began at home. Raised in a spiritually rich household where meditation and breath were treated as tools for resilience, Rubina was introduced early on to the power of self-awareness. But it wasn’t until navigating the challenges of single motherhood, professional burnout, and emotional overwhelm that she began weaving together the threads of mindfulness, nervous system regulation, and creative healing into a comprehensive offering for others. “What I was learning through necessity—how to slow down, how to breathe, how to create space inside myself—I realized was missing from almost every professional and personal setting,” she shares. “People were surviving on urgency and stress. I wanted to create a path for something deeper, more sustainable, and more human.” That desire laid the foundation for The Inner Design, a platform and methodology Rubina developed to help people restore their inner equilibrium and lead from their most authentic, regulated self. The Inner Design: Breath. Reset. Create. At the heart of Rubina’s impact is the Creative Reset, a trauma-informed framework that blends somatic awareness, mindfulness, and creativity. The approach is both gentle and transformative, offering a step-by-step system for anyone seeking to reset from stress and rediscover their natural rhythm. Rubina’s work takes shape across several core offerings: ●     Creative Reset program: These experiential sessions help individuals process emotional tension, connect with inner stillness, and reignite creative flow using a combination of breath, movement, and freeform expression. ●     Nervous System Education: Through accessible language and science-backed practices, Rubina teaches students and professionals how to understand their stress responses and cultivate internal safety. ●     Mindfulness for Educators & Teens: With a background in Arts, Media & Entertainment, Rubina works closely with students and teachers in public and private school systems to provide trauma-informed mindfulness experiences, helping the next generation lead with empathy and presence. ●     One-on-One Mentorship and Leadership Consulting: Rubina supports high-performing creatives, founders, and educators in building sustainable practices that reduce burnout, enhance emotional intelligence, and promote long-term well-being. Every session and program is designed to help people pause, reconnect, and remember their wholeness—not as a performance goal, but as a lived truth. Creating Safe Spaces for Transformation Rubina’s greatest strength lies in her ability to create environments where others feel deeply seen, safe, and inspired. Whether in a classroom, a boardroom, or an intimate breathwork circle, her presence invites a kind of exhale that many participants didn’t even know they were holding. “People often tell me, ‘I haven’t felt this safe in years,’” she reflects. “That’s where transformation begins—not with pushing, but with presence.” This ability to hold space has made her a sought-after collaborator for institutions looking to embed mindfulness and emotional literacy into their culture. From junior colleges and high-performing charter schools to art colleges and wellness programs, Rubina has guided teams and individuals toward a more integrated, balanced way of living and leading. An Embodied Presence That Redefines Leadership What sets Rubina apart in today’s leadership landscape is her unwavering Embodied Presence—a calm, grounded awareness that resonates more deeply than force or performance ever could. Rather than leading through urgency or control, she invites transformation through clarity, listening, and authentic connection. Her presence alone creates space for others to breathe, reflect, and realign with what truly matters. “Leadership isn’t about being the loudest in the room,” Rubina shares. “It’s about being anchored enough to listen—first to yourself, then to those you serve.” In a world craving depth over noise, her approach is a refreshing and powerful model for what modern leadership can—and should—feel like. Bringing Mindfulness Into Branding and Design Beyond wellness and education, Rubina’s influence also extends into the world of conscious branding. Drawing from her commercial & fine art training and years of experience as a creative, she supports mission-driven entrepreneurs and design agencies in building aligned brands that reflect their true essence. Whether consulting on visual identity, messaging, or experiential design, she helps clients create from a place of clarity—not performance—so their presence speaks even before they say a word. “Your brand should feel like a breath, not a mask,” Rubina shares. “It’s about resonance, not just recognition.” In her collaborations with designers and creative teams, Rubina brings a rare fusion of strategy and soul, reminding leaders that how something feels is just as important as how it looks. A Growing Impact Across Industries As the world grows more complex, the demand for mindful leadership is only rising. Rubina’s teachings are being adopted not just by wellness communities, but by creative professionals, educators, and even tech leaders seeking to stay grounded amidst chaos. Her upcoming initiatives include expanding her certification programs for educators, launching community-based breathwork gatherings, and continuing to partner with institutions looking to humanize their leadership approach. Though her audience continues to grow, Rubina remains committed to the simplicity at the core of her work: helping people come home to themselves. Through breath, through awareness, and

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sharon-kern

Sharon Kern

Sharon Kern Director – People & Culture –Mad Mobile LK An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Sharon Kern Mad Mobile is dedicated to making hospitality more efficient and seamless through innovative and reliable technology solutions. They envision a future where every retail, restaurant, and hospitality transaction is mobile. Their mission is to equip businesses with cutting-edge connected technologies, enabling them to deliver exceptional service and keep pace with the ever-evolving demands of the industry. Sharon Kern, Mad Mobile LK Director – People & Culture, is an HR trailblazer who is passionate about designing workplaces that are conducive to growth, diversity, and real human connections. From humble beginnings in customer support, she soon discovered her love for relationship-building and empowering others. Her path to HR was driven by commitment, determination, and unshakable confidence in influencing the lives of individuals and organizations. She is now a prominent HR influencer, molding organizational culture and ensuring business success. The Outset Story: From Customer Support to People-Centric Leadership She began her professional journey in customer service, where she quickly realized that success was about more than just solving problems, it was about building meaningful connections. Through daily interactions, she developed a deep understanding of workplace relationships, which ignited her passion for fostering growth, not only for customers but also for employees. Recognizing that her true calling lay beyond customer service, she transitioned into HR, where she could shape workplace culture and support employee development. With dedication, reliability, and an unwavering passion for people, Sharon has committed herself to creating environments where individuals thrive. Guided by a people-first philosophy, ensuring that every professional feels valued, empowered, and inspired to reach their full potential. Sharon attributes her success as a leader to key guiding principles and essential qualities that have shaped her HR journey. Emotional intelligence has been instrumental in navigating workplace challenges, allowing her to understand, connect with, and support others on a deeper level while fostering strong relationships. Resilience and adaptability have been vital in helping to navigate the ever-evolving landscape of HR and business, ensuring both stability and progress. Most importantly, self-confidence has been the cornerstone of her success, enabling to make bold decisions, champion employees, and lead with authenticity. She firmly believes that true success lies in cultivating confidence while maintaining a harmonious balance between personal and professional aspirations. Beyond personal attributes, Sharon’s leadership is guided by core principles that shape her approach to HR and people management. She strongly believes in continuous growth and lifelong learning, embracing curiosity and self-improvement to drive both personal and organizational development. Empowering others is another key principle she upholds, viewing leadership not as a pursuit of personal recognition but as an opportunity to uplift and enable others to succeed. She is committed to fostering an environment where individuals feel valued, heard, and encouraged to reach their full potential. Moreover, her leadership is deeply rooted in purpose and impact, ensuring that her efforts not only contribute to the company’s success but also positively influence people’s lives. By blending intrinsic strengths with these guiding principles, Sharon has become a transformational leader, creating workplaces where both employees and organizations thrive. Overcoming Challenges and Earning Recognition: A Journey of Impact and Excellence Sharon’s career has been shaped by numerous challenges, each contributing to the leader she is today. One of the most significant obstacles she has faced is navigating change and uncertainty, as economic downturns, organizational restructurings, and market shifts demand resilience and clear communication to keep teams motivated. Additionally, handling difficult conversations has been a key challenge, as delivering tough feedback, resolving conflicts, and making hard decisions require a delicate balance of empathy and assertiveness. Another ongoing challenge has been building and sustaining high-performing teams in the highly competitive IT sector, attracting top talent, developing future leaders, and reducing turnover, which necessitate strategic HR interventions. Through these experiences, Sharon has strengthened confidence, adaptability, and a people-focused leadership approach. Despite these challenges, dedication to HR excellence and leadership development has earned her widespread recognition. She was honored as a Top Global HR Influencer 2025 by the World HRD Congress in Mumbai, India. She was named one of the Best HR Leaders in Asia 2024 by Tradeflock Magazine for her contributions to HR innovation and people leadership. Additionally, she was recognized at the SLASSCOM Annual General Meeting 2024 for her outstanding service and contributions to the knowledge and innovation sector. These prestigious accolades highlight her ability to shape HR strategies, cultivate workplace culture, and drive transformative change. Through resilience and vision, Sharon has solidified her reputation as a transformational leader in the HR industry. The Mantra for Success and Future Endeavors: A Vision for Tomorrow “Adaptability is power. Empathy and emotional intelligence fuel success. Be a champion of change.” This mantra shapes her approach to HR, where sharon remains agile, builds meaningful connections, and drives transformative initiatives that propel both people and business growth. Looking ahead, Sharon envisions making a lasting impact in HR and leadership. Whilst remaining committed to continuous learning and leadership development, expanding expertise in HR, leadership strategy, and business transformation to drive meaningful organizational change. A key priority for her is mentoring and coaching future leaders, ensuring a strong leadership pipeline and empowering the next generation of HR professionals. Sharon is also passionate about driving organizational change by spearheading initiatives that enhance workplace culture, employee experience, and overall business performance. Beyond corporate contributions, Sharon actively engages in industry thought leadership, sharing insights through HR forums, mentoring professionals, and speaking at conferences. Her mantra is more than just a belief—it is the driving force behind the journey as she continues to lead, inspire, and transform workplaces for the better. Words of Wisdom: Advice for Aspiring Leaders For those aspiring to be great leaders, Sharon emphasizes the importance of leading with empathy—building genuine connections and understanding people on a deeper level. She strongly advocates for continuous learning, encouraging individuals to stay curious, seek mentors, and stay informed on industry trends.

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Dr. Mohamed Elhindi

Dr. Mohamed Elhindi – Most Impactful Leader of 2025

Dr. Mohamed Elhindi , Chief Information Officer , University Technology ServicesWe had the opportunity to interview Dr. Mohamed Elhindi, a visionary leader in workforce and education transformation. With a strong background in digital innovation, global collaboration, and industry-aligned curricula, Dr. Elhindi shared his insights on the future of workforce development. From advancing public-private partnerships to integrating emerging technologies into education, he provided valuable perspectives on preparing the next generation for a rapidly evolving job market. Here’s what he had to say. The education and workforce development sector is critical in preparing individuals with the necessary skills to cope with changing job markets. It encompasses higher education, vocational training, and corporate development programs. With the increasing trend of digital transformation and AI, this sector is geared towards matching curricula with industry requirements, preparing the workforce for the future. Cooperation among universities, companies, and governments is central to developing nimble, technologically adept professionals. Lifelong learning, reskilling, and upskilling are essential to equipping workers for careers in new industries such as cybersecurity, renewable energy, and healthcare, fueling economic growth and competitiveness. Dr. Mohamed Elhindi is an innovative education and workforce development leader with a background in digital transformation, global collaboration, and industry-relevant curricula. During his career, he has concentrated on modernizing higher education, public-private partnerships, and leading digital infrastructure upgrades. His work has been at the forefront of getting students ready for future-proof careers, aligning educational outcomes with the changing needs of the global economy. At the heart of his ideology is the conviction that education fuels sustainable economic growth, innovation, and national competitiveness. Key Milestones That Have Influenced Leadership in Education and Workforce Development Over the years, Dr. Mohamed Elhindi has led initiatives that connect education, workforce preparation, and economic growth. Several key milestones have characterized his career. One of his greatest accomplishments has been spearheading the digitalization of higher education, where he led universities through AI-powered learning, digital infrastructure enhancement, and curricula tailored to address the changing needs of the industry. This emphasis on digital development in education has been key in bringing academic institutions in line with the demands of the contemporary workforce. Furthermore, his global collaboration with the United Nations has given him an independent perspective of international best practices for workforce development and higher education reforms. His global experience has been key in informing his approach to workforce and education strategies. One of the most important areas of his leadership has been building public-private partnerships (PPPs), in which he has been able to lead university, business, and government collaborations to ensure education is aligned with labor market requirements and equips students with the realities of the world. As the digital world becomes increasingly complex, making sure that education systems, workforce training programs, and economic sectors are secure has been at the heart of his work. Cybersecurity and the creation of strong digital infrastructures have been priorities, making it possible to create a safer and more resilient space for learning and economic development. Moreover, mentorship and leadership development have always been a personal interest. Creating education-to-employment pipelines and leadership development programs has been critical in preparing the future generation of leaders in education, business, and technology. Core Vision: The Future of Education in Workforce & Economic Development The future of education in building a strong workforce and economic development is imperative, and his vision for the future is based on a few core pillars that seek to redefine education and workforce development. One of his main priorities is a future-proof education system. He thinks that curricula should be reformed to incorporate new technologies like STEM, and data analytics at all levels of education so that students are better prepared for the future job market. He also supports tighter industry-education connections, where businesses and universities work together to co-design training programs, apprenticeships, and workforce development plans. This way, graduates are not only well-educated but also equipped with the skills required by industry. He is likewise a firm advocate for increasing vocational and technical education (TVET) since he sees the increasing need for specialized skills in areas such as renewable energy, and cybersecurity. Through technical training, he thinks workers can be prepared with the necessary knowledge to succeed in these high-growth industries. An upskilling national workforce strategy is another significant support of his vision. He highlights that the future workforce will require constant reskilling to match the pace of technological progress. Thus, he supports lifelong learning initiatives and digital reskilling programs to make professionals responsive to changing industries. Lastly, he foresees a research and innovation ecosystem in higher education institutions. He is convinced that universities can spur innovation, economic growth, and national security improvements through the creation of a research culture that will eventually benefit the entire economy. High-Impact Projects for Workforce & Economic Development Throughout his professional career, Dr. Elhindi has overseen and participated in several influential projects focusing on workforce and economic development. Among these, one project he initiated was AI-based career paths. Through the application of predictive AI tools, he has directed students toward careers that support national economic requirements, preparing the workforce for future job markets and new industries. Dr. Elhindi has also played a key role in establishing international apprenticeships and internship programs. By enhancing the relationship between industries and universities, such programs empower students to graduate with not just the requisite academic knowledge but also with meaningful real-world experience. This experiential training closes the gap between learning and work experience, supporting students in making an easy transition into the industry. Moreover, Dr. Elhindi has promoted the development of an entrepreneurial mindset within education. He has been part of the development of startup incubators in universities, which lead to innovation, entrepreneurship, and the creation of jobs. These incubators push students to build an entrepreneurial spirit, enabling them to become innovators and be responsible for economic growth and the creation of jobs. Healthcare & Workforce Expansion & Technology-Driven Economic Development Healthcare is one of the most important areas for workforce and economic development, and Dr. Elhindi has

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anupam-anand

Anupam Anand – Top Dynamic AI Leader of the Year 2025

Anupam Anand, VP, Apptad Inc. We had the opportunity to interview Anupam Anand, a seasoned expert in quality engineering with over 20 years of experience. As AI continues to revolutionize software testing, Anupam shared his insights on how intelligent automation, predictive analytics, and AI-driven frameworks are transforming the industry. From enhancing testing practices in financial services to leveraging AI for quality assurance in Testing Centers of Excellence, he provided valuable perspectives on the evolving role of AI in enterprise applications. Here’s what he had to say. With over 20 years in quality engineering, how have you seen AI transform software testing? AI has revolutionized software testing by introducing self-learning test automation, predictive analytics, and intelligent defect detection. In the early years, testing relied heavily on manual efforts and script-based automation, which were time-consuming and prone to human errors. AI-powered solutions now autonomously generate test cases, self-heal automation scripts, and optimize test execution, significantly reducing test cycle time. Additionally, AI-driven anomaly detection and risk-based testing help in proactive defect identification, making testing more efficient and robust. In what way is AI reshaping testing practices in financial services and consulting? AI is reshaping financial services and consulting by ensuring faster, more accurate, and risk-focused testing. In this domain, even minor defects can lead to security breaches, financial losses, or compliance violations. AI-driven testing enhances fraud detection, regulatory compliance validation, and automated reconciliation of financial transactions. For instance, AI models analyze large-scale transactional data to detect anomalies, ensuring that financial applications remain robust. AI-powered chatbots also help in automating customer service testing, making BFSI applications more resilient and customer-centric. In your Testing Center of Excellence, how do you use AI for enhancing quality assurance? In our Testing Center of Excellence (TCoE), AI is leveraged to streamline and enhance QA through intelligent test case generation, autonomous test execution, and defect prediction. We use AI-powered RPA bots for repetitive validation tasks, reducing human intervention and boosting accuracy. AI-based test data generation and augmentation help create realistic datasets, ensuring comprehensive test coverage. Additionally, we use predictive analytics to prioritize test scenarios based on historical defect patterns, ensuring maximum risk mitigation with minimal testing effort. Can you please share an example where AI helped make testing faster or more efficient? One notable example is when we automated regression testing for a large-scale banking platform using AI-driven test automation. Earlier, regression cycles took weeks to execute manually. By implementing an AI-based test suite, we reduced execution time by 70%, allowing faster releases without compromising quality. AI-driven self-healing test scripts eliminated maintenance overhead, while predictive defect analytics helped preemptively fix issues, making the testing process faster and more efficient. In what ways AI-based tools enhance test coverage, speed, and overall efficiency? AI-based tools bring intelligence, adaptability, and automation to testing. They enhance: Test Coverage: AI-driven exploratory testing helps uncover edge cases and hidden defects that traditional testing might miss. Speed: AI automates test case generation and prioritization, reducing execution time from days to hours. Efficiency: Self-healing automation frameworks minimize maintenance efforts, while AI-powered parallel execution optimizes test runs across environments. AI’s ability to analyze logs and error patterns further refines test effectiveness, making it an indispensable tool for modern software development. What are the most significant challenges of AI-based test automation, and how can industries overcome them? While AI-based test automation offers transformative benefits, it comes with challenges such as: Data Dependency: AI models require vast amounts of high-quality training data. Solution: Use synthetic data generation techniques. Model Bias and False Positives: AI may misinterpret test failures or defects. Solution: Continuously refine AI models using diverse datasets. Integration Complexity: Legacy systems may not be compatible with AI-based testing. Solution: Implement API-based test automation for seamless integration. Cost and Skill Gap: AI implementation requires specialized expertise and can be costly. Solution: Upskill teams in AI-based testing frameworks and adopt AI-driven low-code test automation tools. How do you maintain seamless collaboration among testing, development, and product teams while using AI? Collaboration is key to AI-driven testing success. We ensure seamless interaction between teams by: Implementing AI-powered TestOps: AI provides real-time test analytics dashboards for developers, testers, and product owners. Using Intelligent CI/CD Pipelines: AI-driven test automation is embedded within DevOps pipelines, ensuring continuous feedback loops. Automated Defect Assignment: AI classifies and assigns defects to the right team members, reducing resolution time. AI-assisted Test Documentation: Automated test reporting ensures that insights are shared across all stakeholders, keeping the process transparent and aligned. What advice would you give to people who aspire to build a career in AI-based testing and automation? To build a successful career in AI-based testing and automation, consider: Mastering AI & ML Fundamentals: Understand AI concepts, NLP, and machine learning models. Learning AI-Driven Test Automation Tools: Gain expertise in Selenium with AI, Test.ai, Applitools, and AI-based RPA tools. Understanding AI in DevOps: Learn how AI integrates into CI/CD pipelines for automated testing. Developing Analytical Thinking: AI-based testing is data-driven, so being able to analyze test results and defect patterns is crucial. Staying Updated with Industry Trends: AI in testing is evolving rapidly. Engage in webinars, AI forums, and practical projects to stay ahead. What are other AI project is being taken care by you. At Apptad, we are currently working on multiple AI initiatives, including Agentic AI-driven automation frameworks and collaborations with PSUs to drive IndiaAI initiatives. One of our key projects focuses on deepfake detection technology, addressing the growing threat of manipulated digital content. Deepfake technology poses a significant risk to digital content integrity, enabling malicious actors to spread false information, manipulate public perception, and create security vulnerabilities. Current detection methods often lack real-time verification and broad integration across digital platforms, necessitating a more robust and scalable solution. Our AI-driven approach aims to enhance real-time deepfake detection, ensuring digital authenticity and security. How do you see Agentic AI evolving in enterprise applications, and what role does it play in decision-making? Agentic AI is revolutionizing enterprise applications by enabling autonomous decision-making through context-aware, adaptive agents. These agents dynamically

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Michael Vlad

Michael Vlad

Michael Vlad ACNP & CEO –MV LLC Consulting Group An Exclusive Conversation with Jasmine Francis, Editor-in-Chief of CIOTODAY, Unveiling the Remarkable Journey of Michael Vlad “A Leap of Faith: Journey from Uncertainty to Leadership” Where It All Began To understand resilience, you must first understand what it means to fight for your very existence. Growing up behind the Iron Curtain in Eastern Europe, life was defined by limitations. Choices were dictated by a communistic government that suppressed individuality and crushed ambition. The air was heavy with the weight of conformity, and dreams were whispered cautiously, as if they could be snatched away at any moment. This is how Michael Vlad describes his journey. He is the ACNP, former General Manager and CEO of the Argyle and currently the President and CEO of MV LLC Consulting Group. Living in such an environment wasn’t just about survival; it was about preserving your identity in a system designed to erase it. “Growing up in the Eastern European Communist Bloc was like living in a cage,” I recall. “The world was gray, suffocating, and relentlessly harsh. But it was within this cage that I discovered an inner fire—a resilience born of defiance.” At home, my parents were my greatest silent heroes. My father, a hotel manager, was a man who spoke sparingly but worked tirelessly. His quiet determination became a model for me, a reminder that actions often speak louder than words. My mother, a full-time tutor, was my guide and my anchor. She instilled in me the value of education, even when the world seemed intent on stripping us of opportunities. The Call to Adventure At 20 years old, I made the hardest decision of my life. I left everything I had ever known—my family, my home, and the life I had built—to chase a dream in a land I had only seen in movies: the United States. The decision was a mix of exhilaration and heartbreak. I knew I was leaving behind the comfort of familiarity for a future that was entirely uncertain. “Leaving my family behind felt like tearing apart a part of my soul,” I admit. “But I knew I couldn’t stay. I had to leap, to follow the faint hope of a life that was bigger than the one I had been assigned.” Several years later, I moved to New York City, where I took my first job at Windows on the World, perched at the top of the World Trade Center. The city’s energy was electric, and its challenges were relentless. Every day felt like a test of my willpower, a battle against self-doubt and fear. But it was also in New York that I began to realize something profound: adversity is not a barrier—it’s a steppingstone. Lessons in Resilience Working at Windows on the World was more than just a job; it was a masterclass in human connection, adaptability, and perseverance. The restaurant sat high above the chaos of the city, offering a perspective that mirrored my journey—rising above the challenges below to see the bigger picture. But the lessons weren’t easy. There were days when exhaustion threatened to break me, when rejection and failure seemed to pile up endlessly. I felt the sting of self-doubt more times than I can count. But each time I faltered, I reminded myself of why I had left everything behind: to prove to myself and to the world that I was capable of more. Resilience became my greatest weapon. It wasn’t just about enduring hardship; it was about growing through it. Every setback was an opportunity to learn, to refine my skills, and to strengthen my resolve. I began to see failure not as an endpoint, but as a necessary part of growth. September 11, 2001: A Defining Moment Then came September 11, 2001—the day that changed everything. The events of that day didn’t just shake the world; they shattered me in ways I never thought possible. It wasn’t just the horror of what I witnessed; it was the loss of people who had become such an integral part of my life. Friends. Colleagues. People I considered family. Their lives, so full of promise, were extinguished in an instant. And I was left to pick up the pieces, carrying their memories and the weight of a grief so profound it defied words. I’ve tried to channel my pain into purpose, to honor the memories of those who didn’t make it by living a life that’s worthy of their sacrifice. But even that feels inadequate at times. How do you measure up to such loss? How do you make sense of a world where a simple twist of fate can mean the difference between life and death? These are questions I continue to wrestle with, questions that have no easy answers. A Legacy of Leadership and Innovation Today, as I stand at the top of my career, I realize that success is not measured by titles or accolades. It’s measured by the impact we have on others, the lives we have touched, and the lessons we have learned along the way. “This recognition isn’t just about me,” I say. “It’s a reflection of the people who have supported me, the teams who have stood by me, and the mentors who have shaped me. Leadership is never about the individual—it’s about the collective.” As I moved up the ranks, the challenges only grew. With greater responsibility came tougher decisions, higher stakes, and more pressure. There were moments when the weight of leadership felt overwhelming, when I questioned whether I was truly ready for the roles I had taken on. But each challenge was an opportunity to prove to myself that I could handle more. I learned to embrace the discomfort, knowing that growth often comes from the most difficult experiences. One of the most important lessons I learned along the way was the value of resilience. Leadership isn’t about having all the answers or never making mistakes. It’s about showing up,

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